We've put together this informational page to help answer many of the common questions we receive regarding Privacy, Shipping, Product Information, Company Information and more. Please read this page carefully, and if you have any questions, please don’t hesitate to contact us.
We have seven to nine different product categories, which can be found under the All Products tab at the top menu of the website. The TotalDry product categories include:
We accept the following methods of payment:
Credit Cards: Visa, Master Card, American Express and Discover.
PayPal: We gladly accept PayPal payments. To pay by PayPal you must have a PayPal account.
Money Orders: Yes, however your order will not ship until the money order is received.
Our mailing address is:
Secure Personal Care Products
2692 Middlefield Road, Suite A
Redwood City, California, 94063
PERSONAL CHECKS AND CASH ARE NOT ACCEPTED, Cashier's checks ARE accepted.
Please reach out to your insurance provider to see if they will cover purchases from TotalDry.com.
The absorbency level depends on the type of product. On each individual product page, category page and catalog page, we list absorbency statistics across the nine product categories. The Reusable Pants and Reusable Waterproof Sheeting do not have absorbency classifications.
Yes, you can select for an order to recur during the checkout process.
The product size depends on the type of product. On each individual product page, category page and catalog page, we list the following:
Each person is different and that is why we offer a wide range of products to suite each and every need! Light, moderate and heavy absorbency products can be found across our nine product categories. On each product page, we clearly list the absorbency statics and sizing of each product so you know exactly what you are getting. We offer samples for every product as well so you can try them out before you buy bags or cases.
At the moment, we do not accept HSA cards. We do accept credit cards, PayPal, cashiers checks and money orders.
We do offer FREE SHIPPING on every order via FedEx Ground and GSO (Bags & Cases) and USPS (Samples) throughout the continental United States. We do offer expedited options as well for an additional charge.
We offer samples on all of our products at a low delivered cost! The samples can be found on the specific product pages under "Package Type"